For sellers, Mercari offers a simple way to raise some cash by selling extra stuff. I AM VERY DISAPPOINTED because I received a broken item and they only give you 72 hrs until you can report a problem when your order gets delivered. According to their site, you can reach them from 8 to 6. Well also share this with the seller. How can I increase my Express Entry score? Lesson Learned. Psychologically, people feel like theyre not spending their own money when it comes from a virtual wallet instead of their bank account. Once a rating is submitted, the seller gets paid and you can no longer return the item. When you make a sale, you will need to ship the item within three days of the purchase. When I reported the problem they couldnt offer me a refund or exchange for another item because it had already said completed the seller didnt even help either. Related Reading: Check out these Legit Money Making Apps. My wife has been successful several times by offering less than the asking price and the seller accepting. You have to know this stuff to make an informed decision. Mercari does nothing to help and there's no penalty. Disclosure: Our articles contain affiliate links, meaning that we make a small commission if you make a purchase through the link. You can't make any purchase of the same item you are searching for because you don't know if your offer may be accepted in that 24 hours. The cookie is used to store the user consent for the cookies in the category "Other. It does not cost any initial money to list your items. Mercari is a great way to purchase items for less. This can provide you some fresh ideas and give an understanding of the popular items sold here. Companies can ask for reviews via automatic invitations. Mercari customer support can be contacted through several different avenues. However, you may visit "Cookie Settings" to provide a controlled consent. Buy Items This is also a great option if you dont want to list your own items. Her inspirational story about her struggle to make ends meet, to paying off their home in less than 10 years, has been featured on MarketWatch, Fox Business, MSN, and other media outlets.To learn more about Courtney, head over to her, online marketplace to make money on the side, How To Become An Electrician [Everything You Need To Know], Golden Visa Options In Europe For Entrepreneurs, How To Become A Flight Attendant [Read This First], What You Need to Know About International Money Transfers. Check out our Packing guidelines for packaging tips. ).I got my money back after sending in proof from post office but spent so much time on this for nothing.The customer service is the worst I have ever experienced. Its great that you dont need a desktop or any other device to do business in Mercari. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. So, you could not rate. The 3 day policy to rate a seller is B.S. Mercari holds the sellers payment until you rate them after receiving the product (for a maximum of three days). Another of my favorite areas is the electronic section. We also ensure all reviews are published without moderation. However, customers report waiting days for any feedback on their queries. I actually had something similar happen except I was the buyer. . The platform has various buyer protection measures in place to ensure that you won't fall prey to scams. There is a chat option to reach out to sellers, so you dont have to communicate outside of the app. They were very NASTY about it, so I was nasty back at them and they banned me from their site LOL. '&charset='+document.charset : (document.characterSet ? The fee for local delivery is $10.99 for all categories (except furniture) to be paid by the buyer. You can buy almost anything on the site, which means you can sell just about anything you can imagine on Mercari. As a buyer, you can also negotiate prices and make lower offers. Disclosure: this article might contain links to the resources discussed.Some of the links are affiliate links, meaning that I will make a small commission if you purchase a product or service by using the link. Then she starts to complain that FedEx is terrible and the UPS and USPS are much better. If the order is under 150 lbs, you can use the Mercari prepaid label. If someone is trying to sell you a normally expensive item for much less, its a scam! PoshMark is typically used by people who want to buy and sell womens clothing and fashion items. You can get a full refund within three days of receiving (and before rating the seller) any item if its damaged, not as described, or incorrect/missing. Mercari charges a 10% commission on the total order amount. What i got was a toy! In a worst-case scenario, you can request a refund or a return within three days of delivery. Then she tells me "Mercari tells buyers seller has 3 days to ship an item." However, this can be avoided by cashing out weekly or monthly rather than instantly. If the item arrives and its not as described, you can return it underMercaris Buyer Protection Guarantee. Sellers should be booted if they ignore too many offers. We live in a doorman building with very reliable doormen who say nothing was delivered. You can use Mercari in a couple of different ways: 1. This allows the buyers to reject the item, and the seller will not be paid. There is never an absolute winner when comparing these marketplaces. Before shipping an item, make sure to package it carefully. The Mercari Return Policy requires buyers to rate sellers, which helps build a healthy eCommerce environment. With several people buying and selling through it, Mercari is surely a legit app. Using Mercari as a seller is straightforward. 10% is a very reasonable and low fee for the service. Just like most online marketplaces, Mercari has possible lurking scammers. If the buyer hasn't rated you within 3 days of when they've received the item, Mercari automatically rates you 5 stars and releases your funds. Buyers are allowed to pay for items via PayPal, but sellers dont have that option to get paid. Tell me Im not alone in this. You can sell just about anything on the app. While the overwhelming majority of online sellers are decent, hard-working, and honest people, you do get the odd bad apple. I would Rate her the same way and explain on the why you gave her whatever many stars u think she deserves. They have a return policy of 3 days. But opting out of some of these cookies may affect your browsing experience. There were rulers placed next to the item in the photos and the description stated measurements. If youve never sold using Mercari, then you might find things to be a bit confusing at first. if (document.context) document.write ("&context=" + escape(document.context)); Even worse, your credit card info might get stolen. The cookie is used to store the user consent for the cookies in the category "Analytics". Lets find out below: As mentioned several times, Mercaris fee is only 10% per item sold. Check the kind of reviews theyve gotten. Mercari is a 100% legitimate online marketplace. Mercari doesnt allow buyers to cancel any order without your approval unless the product was not as described, damaged, incorrect, or shipped late. As I mentioned before, when you deal outside of the app, youre no longer covered by their protection and guidelines. Mercari is a great place to look for a good deal or to get items for a buy-and-sell business. Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a42b6e3a697509d100a1cc8d986c3e1d" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. I've had four orders screwed up in just the last three weeks and it looks like people selling stuff on there are working for Mercari and ripping people off. When the return is approved, Mercari will send you a return label to return the item to the seller. One seller deleted all her items in my cart and blocked mewho knows why? That way, you could open a CD with, say, the $50 minimum, and if T-bill rates come down unexpectedly, you would still be able to get a 5% rate on any additional money you put in there. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. However, if the product is as described, then the buyers payment is released. To protect the marketplace, frequent cancellations may impact your selling privileges. This cookie is set by GDPR Cookie Consent plugin. Hit your target markets bullseye and claim your. Your email address will not be published. Compared to eBay, Mercari is the underdog. It receives many positive reviews for being simple to use and fast to sell. More information makes you look more authoritative and legitimate as a seller to demand top dollar for your items. Add some protection so the item wont get damaged in transit. But what exactly is Mercari, and how does it all work? Buyers please beware. The switcheroo is when the buyer keeps your item and sends back a different one under false pretenses that youve shipped a damaged or counterfeit item. As a seller on Mercari, you only get paid after the buyer receives the item and leaves the rating. I was able to use my primary email address or my Facebook account to create a profile. Why should you be concerned if there are too many good reviews on an item? You may either be penalized or have your account suspended. Also forgot to mention I'm pretty sure she she has a 2nd separate Mercari profiles. If youre looking for lower fees and low-maintenance listings, then its worth it to sell on Mercari. Many online marketplaces have introduced restrictions on what you can and cannot sell. There is a standard 10% fee on top of shipping costs to consider, which makes it not worth it. There are three main fees: seller fees, transaction, and payment fees. Here are the details: Accepted an $5 offer from a buyer without researching her reviews (Did I mention I am a pretty new seller?). Sure, a $100 laptop seems like a good deal, but youll most likely get something broken, fake, or nothing at all. It goes against our guidelines to offer incentives for reviews. With Instant Pay, you can request your money and have it in minutes on your debit card. Theres an easy way to prevent this take photos or videos of items as youre packing them for shipping. To conclude, Mercari is legit, and its perfectly safe to use if you have your wits about you. To help a buyer keep track of the shipped item and to make Mercari accountable for it, you have to provide a valid tracking number. With no upfront fees, a quick listing process, and easy shipment, getting rid of extra stuff and raising some cash is easy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When you get your order, you have three days to assess if the item is damaged or not as described. In the last 12 months, only 1.9% of Mercari reviews were positive. Mercari takes 10% from each purchase, but it doesnt charge listing fees. Medicare doesnt release payments to sellers unless the buyer confirms that they received the item and is satisfied with it. However, most reviews are positive and cite ease of use and the possibility to buy items with balance as the thing they like the most. Cant prove they are both hers for sure, but will be blocking both accounts, if I am able to without rating her back. Again, customer service. Their average App Store rating is 4.8 stars. Buyers come to Mercari for bargain deals and niche items; sellers stay for quick sales and low fees. The second-longest side can be no longer than 20 inches. Although this shouldnt have to be said, Mercari doesnt share personal data or sell it. '&charset='+document.charset : (document.characterSet ? Sent pictures and asked for a refund, I did not had the box anymore, I threw it away after opening it. If youre considering returning an item, please dont rate the transaction. When you rate a buyer, it gives other sellers the ability to see how their Each seller lists their specific items at a buy it now price, but you are allowed to offer a lower price with the mobile app. This cookie is set by GDPR Cookie Consent plugin. Absolutely horrible in every regard. ), which eats into your profits. Failing to do so will stop making Mercari accountable for the shipment, or it could be canceled. With Mercari, you can either pay for the shipping yourself or charge the buyer. Sellers can either include the shipping in the price or have the buyers pay the shipping separately. Too few? For buyers, shipping can be free or paid, depending on the sellers decision. Remember, you dont meet up with anyone, and pre-printed shipping labels are used, which means you dont spend your own money on shipping and labeling. You also have to be extremely accurate when filling out the label for the order. Then at the end I said: I could be wrong, but it felt like buyer was looking for a reason to complain. Save my name, email, and website in this browser for the next time I comment. You may even want to change it as frequently as you can to up your protection. One of the go-to pieces of advice if you are in the reselling business is to start using a cross listing app.