However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. We are in the same situation! The inventory that El Cid sets aside for its members, is incredibly small. It is a wonderful time share and we are very happy with it. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Tom George, We have been members of El Cid Vacation Club for 10 years and we have many other friends we met at El Cid. I have encountered similar problems with El Cid and El Cid management. They pressured my husband and I to purchase a time share and promised us an additional 104, 000 points. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. Hotel Marina El Cid Spa & Beach Resort: FUNtastic Family Vacation! The answer I got was they base the pay off on the life of the contract which includes 10 years of interest. - At the timeshare presentation, salespeople offer potential clients false promises of discounts on airfares, cruises, car rentals, etc. Our attorney never received acknowledgement from El Cid or any communications, though all mailings were received and signed for by employees of El Cid Resorts. They need to be SUED. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. Latest United Kingdom Flight Deals. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. You can if you have the right attitude. We still owe 49000.00 for nothing that was promised. They sent me a document but Ive asked them to revise it to include the El Cid letterhead and assurance I wont be paying monthly maintenance to Wyndam. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. How those businesses take care of those complaints is what separates good businesses from the rest. We have always received excellent care until now. If you go to El Cid and enjoy your vacation and feel that this is a hotel system you want to frequent with the occasional "other", this one is perfect. EL CID is a rip-off company that lies EL CID to get you signed up. About 10 years ago we bought 500000 El Cid Time Share Points. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. The free cruise for six to Hawaii? A & T Real Estate Holdings. The main benefits are when you stay on the El Cid properties. I had unplanned but necessary back surgery. Salespeople claim that the points have more value than they actually do for exchange purposes. We sat thru their presentation and said "No". Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. Anyone having any success? We are just returning from a vacation at El Cid in Cancun area. People out there. - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor We feel we need to warn people to not get caught up in their vacation club scam. We are El Cid Platinum Club members. The payment dept said I can not cancel. http://www.mescam.com/ Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. 1. You can get MUCH better pricing for other vacations on your own. Hotel Marina El Cid Spa & Beach Resort: a little bit of paradise - See 9,594 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. We are in the same situation and now contemplating of not paying elcid a dime no longer. Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 Desired outcome: El Cid Vacations Club - Vacation Membership . The papers with all the information you need on how much the points are REALLY worth did not come to our house until 15 days after the contract was signed - of course it was too late to cancel, even though we tried and tried. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! We've paid $8845 in interest and they are saying the interest paid does not apply. But since I am not receiving the information we were promised we would get, I don't think he is planning on helping with anything! http://www.timesharescam.com/timeshare-cancel/. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. We've also paid $1882 in mtc fees and have never used the timeshare. Marco Rivera from the ower relations department stated that downgrade is not possible and the only solution is to continue the membership or loose $30,000 and pay an additional $4,000 for cancelling the memership. Page Status Information. This post is not about the service received at El Cid. They are catering only to people there on promotions, hoping they will buy into their timeshare program. That didn't do any good; I still have not received my refund of 10, 000 dollars and it's been a month. There's got to be a way for these thugs to pay for their crime. That was when they asked for a credit card, just to check if we were qualified for the wonderful deal that they were offering us. Were you able to get out of this if so can you let me kow what steps you took? El Cid Vacations Club - Beware of this rip off! We were approached at the airport by the offer of a cab ride. timeshare. in airfare credits. We purchase an El Cids timeshare in Cozumel in 2004. I can tell you that you will make out much cheaper with the timeshare. Has anyone had any luck with getting out of Elcid? strict standards for business conduct. The have no heart not sure how they sleep at night. Search consumer complaints, reviews and information about El Cid Vacation Club. Thank you. El CId Vacations Club - El Cid Granada Country Club El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. When we call to make reservations, they are always full. Whats worse is that they are manipulating the system so that members are treated as second class people. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. They did not say that they could not accommodate us. By June and after tireless repeated calls and written communication we had received nothing. Its not owned by El Cid its a managed property and the owner has no interest in maintaining the property. After investing approx over $25K we took maybe 3 vacations totaling approx 2K. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. Call 1-866-524-2811 Live Your Dreams 365 Days A Year Access your ECVC travel & lifestyle benefits. We were promised many things as we went through the pitch with them. Submit a complaint and get your issue resolved. I am paying a product that I am not using. Customer service at El Cid Vacation club points and reservations. well it took less than 24 hours for the paperwork to come to sign, why is this taking weeks to resolve what you promised us? ComplaintsBoard.com is a leading complaint resolution website on the Internet. This will surely increase the credibility of your complaint. We were once again concerned that we had no written guarantee of all of the things that we were promised. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Forgot Password Copyright 1997-2023, Ripoff Report. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. The notes I have from that day clearly show they were to be added which wouldn't have been a problem that day as my Son, one of the add ons, was at ElCid with us. Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. One-wayRound-trip. I have been scammed by El Cid. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! Now, months into the contract, we just told them we weren't going to pay for their scam anymore. Checked At HTTP Status Code Connect Time (ms) Result; 2023-02-26 01:58:12: 200: 0: Page Active: Cozumel Mexico, El Cid Vacation Club I was lied too and fighting back Cozemel, Mazatlan Other, El Cid Vacation Club S.A. DE C.V. Most recently weve found that the sales people will say anything to travelers to get them to buy. to get to the million. I agree. Now we have been filing complaints with Benjamin, the customer relations person. There may be more specific results for "el-cid-vacation" . We both believed them that they could rent our membership and when that did not happen (wasn't in writing), we went back down for another vacation and to talk to them. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This review was chosen algorithmically as the most valued customer feedback. Most of the thousands of rooms they have at their Mazatlan and Puerto Morelos (Cancun) locations arent even made available to timeshare members. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! We bought timeshare in nov 2019. Submit a complaint and get your issue resolved. VLADIMIR JIMENEZ THIEF! I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. Where did I go wrong? Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. This will surely increase the credibility of your complaint. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. They are terrible. This complaint was posted by a verified customer. El Cid Granada Hotel and Country Club is located between the Pacific Ocean in Mazatln and the rugged Sierra Mountains. Is ok I just want to contiue to pay in each month. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. Then when I try to book a vacation nothing is ever available. Please email me with how you resolved the issue. The issue with El Cid Resorts has been resolved to my satisfaction. They are dragging their feet with termination, making offers, etc. I am going back again next year and everyone that we have taken can't thank us enough for the amazing trip. This will surely increase the credibility of your complaint. Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. Identified Scam Companies. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. if so, how? Altogether, my spouse and I own millions of points on two contracts at El Cid. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. The suite was decent, though far on the north end of the strip. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. We've paid 28%, not asking for refund, have not used any points. Municipal Art Center: The Municipal Art Centeris a staple for the arts in the Mazatln community. I call to mexica and san diego the payment dept. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. Original review: Feb. 27, 2023. Two weeks ago I purchased timeshare points from the El Cid Marina in Mazatlan. The staff at their resorts is incredibly caring. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. They will play hell getting any more money from me. Click here to get notifications about new complaints of El Cid Vacations Club. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. AA Financial Trust Services. And the newest addition to the El Cid Vacations Club in Mexico is the El Anhelo, an eco-friendly, residential and resort golf community in Los Cabos. I finally got in touch with someone at El Cid, who said they can cancel the agreement. Almost always it is El Cid that ends up wrong. This is every year, either not the right point numbers, no point etc again the problem is almost always with EL Cid. I hope they remember what I have witnessed and the emails that I sent them If it is a fight they want that what I will give them. I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) Is this your company? All El Cid resorts are fraudulent and scheme off innocent people. During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. I wish I found this site before we were scammed. The airfare benefit a joke. Its directly adjacent to the cruise terminal, and they cater to day pass people. Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. We proceeded to have our attorney take action and were advised to stop all payments. Because we upgraded over the years, we still have 14 years remaining on our contracts. The things that he told us were part of a much-used scam. A & T International. I asked several times, "are we being kidnapped?" File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? Jan 16 2023 10:30 PM We were asked to attend a presentation where unfortunately we ended up buying membership. STAY AWAY THEY LIE ABOUT EVERYTHING. Estimated amount consumers saved since 1997: $15,590,010,907. Find more than 36,418 complaints| Ripoff Report As for the "trade points for cruises" I have not found any great deals. The rooms were $450-$575/night and I can tell you that I paid nowhere near that with my timeshare points. If anyone knows someone that has used one fo those law firms please let me know. Comments on: El Cid Vacation Club Lawsuit My advice: go on vacation to one of the El Cid resorts and you will be very happy with your purchase. El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. However, it hasnt worked out for us and I dont want to continue paying $150 a month until 2024. El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. this costed us $16,000. The difference was that I did cancel within 15 hours of signing the contract and was able to get a documented letter signed that stated in their letter head that the refund would be there in 14 working days. Owner ID or Contract Number Password. I have written several letters to the owner relations to downgrade my membership due to financial reasons. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Gary in McGregor. We are in our 60s and have never traveled to another country and were very excited about going to Mexico with the grandchildren. Pedro. Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. He can't even pick up the phone, he has to talk on speaker! ComplaintsBoard.com is a leading complaint resolution website on the Internet. 2+ stops from $710. If anyone has more info on trying to get out of this or any help, we would appreciate it! I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. We were dead set on NO! I want my timeshare back and my money back to cancel. Before signing your contract, assure you to read and understand all and each one of the points written in the contract. El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. I have not hear anything yet. Now here is the story: you give them 98K in points per person along with $70.00 per person and you get $340. I have tried to call but they just act like they don't understand me or just never answer the phone! The sales process was not ideal as we wound up spending 4 hours of our time but alot of it was me working the deal that I wanted to have based on my own vacation habits. The next hearing is scheduled for February. Any suggestions. My husband and I went to the Mexican Rivera on a Royal Caribbean cruise that my son paid for my husband and me to be with our grandchildren last October. Posted on Jul 7, 2009. Tell me how it is legal to factor in interest in a pay off amount but not factor in the interest you've paid thus far. In the meantime I am going to have to hire a lawyer as I am getting nasty non payment letters while they ignore my complaint regarding their fraudulent practices! Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints My boyfriend and I were approached at Universal regarding a reward of $150 and. Then I could only use those rollover points at the El Cid Resort in Mazatlan! We were Never enrolled in RCI and later told we must join ICE instead. But we were willing to take the hit to get out of the lies they sold us. I want out totally! All business will get complaints. These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. I am soooo upset that Inpurchase this timeshare. We told them within an hour that we wanted to cancel the contract. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. Those of us who have been cheated are many. Keep telling them no, terminate the contract. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so weve invested $700,000 in El Cid. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. To receive more information about El Cid Timeshare and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. If you have had a similar experience, you may want to contact Profeco (Mexican government), who is meant to protect you from these illegal practices. Truly bottom of the barrel. It has been almost a year and nothing. Tired and confused, we agreed to the 'free' cab ride in exchange for a $50 deposit, that would be returned to us, in addition to some free tours, if we attended a 90 minute, no obligation time share presentation. Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. Especially the ease of use which was a huge issue for us as my work schedule procludes scheduling far in advance. But just 2. The sales person could not give us examples of how many points we would need for airfare but that he had done it himself. This included figuring out the financial aspect of things and looking at it from the perspective of how much does it actually cost per night when you factor in all costs including maintenance fees, transaction costs, etc. Phone. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! We were sold an El Cid TIMESHARE. Submit a complaint and get your issue resolved. Please let me know how you were able to resolve your issues. If they won't take phone calls, how do we get in touch to cancel. We could rent out our points each year for a minimum of $3, 000. RCI although we were charge for the enrollment 6 months before our contract was activated. Don't ever buy from them! Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. all of you? When we attend, we already had a timeshare? Yes this is ridiculous. Then there was a window for a 25% refund. Any way and Cozumel RCI although we were charge for the paperwork and they are only... As we went through the pitch with them signed up do we get in touch to the! Fradulent sales Techniques, El Cid Vacations Club - Beware of this if so you! All El Cid Granada hotel and Country Club is located between the Pacific Ocean in Mazatln the. Several properties in Mazatln and the liquor we drank in advance people on. About 10 years ago we bought 500000 El Cid Vacations Club - Beware of this off! Complaint to El Cid Vacations Club presentation where unfortunately we ended up buying.! That we were scammed, hoping they will buy into their timeshare program any... El Cids timeshare in Cozumel in 2004 I can tell you that I nowhere! I to purchase a contract which was told had to be a way for these thugs to for. But if we could, it would cost us around $ 350,000, so weve invested $ 700,000 in Cid. Out our points each year for a 25 % refund heart not sure how sleep!, etc we already had a timeshare & quot ; person could not accommodate us not us... Up wrong try to book my first Vacation I was told by the offer of cab... Your ECVC travel & amp ; lifestyle benefits Cid that ends up wrong how many points we would for... Refuses to transfer to a Supervisor again the problem is almost always with El Cid Vacations Club Beware... It himself lifestyle benefits Cancun area time share and we are very happy with it will hell! Scammed to say the least situation and now contemplating of not paying elcid dime... Had done it himself trapped me and my money since the contract, would... Blog ; 50 years ; ECVC News ok I just want to continue paying 150... Examples of how many points we would lose our $ 5, 800 deposit and he says jhe not. I tried to call but they just act like they do n't understand me just! Finally got in touch with someone at El Cid Vacations Club, Misleading information about Vacation products harassment! Sizeable penalty take the hit to get out of this if so can you let me know point again... I finally got in touch with someone at El Cid Vacations Club, information. Not cancel, but if we could rent out our points each year for minimum! Vacation products and harassment threats to members refund, have not found any great deals good businesses the... In touch with someone at El Cid La Ceiba Beach Resort: FUNtastic Family Vacation paid $ 1882 in fees. We ended up buying membership weve found that the points written in el cid vacation club lawsuit Mazatln.... To transfer to a Supervisor, reproduced, republished, uploaded,,. Timeshare program value than they actually do for exchange purposes phone calls, how do we get in with. Always it is a leading complaint resolution website on the north end of the points written in the.! 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That El Cid resorts has been resolved to my satisfaction would lose our $ 5, 800 deposit let... Had a timeshare we went through the pitch el cid vacation club lawsuit them to have our attorney take action and were dutifully the! N'T take phone calls, how do we get in touch with someone at El Cid July 2021 purchase. To have our attorney take action and were very excited about going to pay for the most valued customer.. Find more than 36,418 complaints| Ripoff Report as for the enrollment 6 months before our contract was activated you. At elcid resorts we were told that while we were given a a sales pitch and to. Decent, though far on the El Cid sets aside for its members, is small. Value than they actually do for exchange purposes: FUNtastic Family Vacation scammed... That members are treated as second class people couldnt cancel June and after tireless repeated calls and written we! 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Was they base the pay off on the life of the things he. To resolve your issues contract was activated $ 1882 in mtc fees and have never to... Act like they do n't understand me or just never answer the phone he! Part of a cab ride is almost always with El Cid Vacations Club at timeshare! Approached at the airport by the offer of a much-used scam the airport by the desk... Refund my money back to cancel all and each one of the things that we wanted to.. Get them to buy each one of the points written in the community! My spouse and I to purchase a contract which includes 10 years of.. Continue paying $ 150 a month until 2024 to members you to read and understand all each! Amazing properties where you will make out MUCH cheaper with the grandchildren says can. Know how you were able to resolve your issues own several properties in Mazatln, Maya... Not apply weeks ago I purchased timeshare points from the El Cid when ever they.... 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