Required fields are marked. Unfortunately, StockX does not permit swaps, exchanges, or refunds because of the anonymity of its real-time market. The group aimed to disrupt the e-commerce industry, especially around sneakers. StockX uses black cards, although the card is usually the same colour as the tag. The first thing you see before you get to any product is the packaging. Step 3 Make sure to scroll down and check what the retail price of the sneakers you're bidding on was. Lovers of the secondhand sneaker market may wonder whether they can purchase previously owned sneakers on StockX. Subscribe ), Does 7-Eleven Sell Butter? We recommend using a payment method that matches your shipping information as well as other information on your account. Note:Items not passing verification is one of the rare instances where StockX will cancel orders for buyers. The second primary thing that youll want to look out for is dirt or smudges. You will be redirected to the checkout page where you will need to place your order again. It doesnt matter what price you bid, if a seller accepts it, StockX will charge you, and theres no way to cancel the order. Required fields are marked *. Will StockX Accept Shoes That Have Been Tried On? Reddit and its partners use cookies and similar technologies to provide you with a better experience. And be sure to put the original shoebox inside the shipping box. No votes so far! Nike did not respond to a request for comment by press time. one of the rare instances where StockX will cancel orders for buyers. Because StockX will only ever offer genuine footwear. StockX will return your money in total if your order does not pass confirmation and they are unable to find a replacement seller for you to buy from. Remember that the original StockX tags are much thinner than their counterfeit counterparts. Also, similar pairs can be compared on the StockX site. For more information, please see our StockX does not consider this a return. TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, How Long Does Stockx Take To Authenticate? Its going to be tricky for StockX to defend, says Grinvald. This page may contain affiliate links. Its money well spent since it pays for the time and effort required to check and clean the shoes. You can buy from other StockX users directly, or you can place a bid and see if they accept it. After receiving payment for the shoes, you will post them for sale online and then send them to the customer. Unfortunately, StockX does not work on weekends and holidays. (The argument is reminiscent of how social media companies offer a few misinformation tools to distance themselves from the fake news on their own platforms today!) StockX is a virtual marketplace where sneakerheads can trade and sell their shoes with other like-minded individuals. All you have to do is log into your StockX account and then click on "Buying" on the . StockXs verification procedure is quickly earning a bad reputation for being easy to cheat in the case of counterfeits and pre-owned footwear. Then last week, Nike upped the legal ante: It added an accusation of counterfeiting on top of its existing trademark suit, claiming that it purchased four pairs of fake Nikes from StockX. Ask for refund or wait. You can also click on the View All Asks and View All Bids options to get a better sense of what is the price range for the sneakers in question. If you dont take care of how you pack them, then its less likely that the shoes will arrive in great condition. You place a bid, and if someone accepts it, the seller will send the shoes and StockX will authenticate them and send them to you. Contact Us published a thread outlining the complicated house of cards, Nikes own senior executives use its platform. StockX Rejected My Shoes! If you are missing the shoe box for example, your item will fail verification. Unfortunately, fakes are a common occurrence on StockX. StockX is only a marketplace for deadstock merchandise, and does not accept the sale of worn items. Except in special cases and if StockX approves. There are some clear rules about what kind of packages StockX accepts. 1 What is the StockX tag? StockXs verification process keeps things fair, for both buyers and sellers. Perhaps its because its been worn by a person who has a different shoe size. It can only be cut. This is because counterfeit sellers are using modern technology to duplicate StockX tags. My entire library of courses, templates, cheat sheets and swipe files. In the event that your information cannot be verified, you will be required to enter a new payment method to complete your transaction. Required fields are marked *. The company also offers 3, 6, 9, and 12 months payment plans. Is the product legit? When its nearly expired, StockX will send you an email reminder and suggest a renewal. When you place a bid, you can choose to make it live for one day, three days, a week, two weeks, a month, or two months. In total, these businesses have sold hundreds of thousands of units and have touched millions of lives. Should your Bid fail, you will be required to enter a new payment method to complete your transaction. Depending on the exact reason StockX declines your item, the exact course of action can vary. StockX will accept shoes that are laced up already, provided they don't show any signs of wear. Converse shoes that have never been worn are known as Deadstock. Most of the time, they are still in their original packaging and seem to be brand new. Also, you have to sign up and start selling the shoes. StockX may allow for a return and refund of the shoes, When Does Meijer Restock? However, if you havent used StockX before, you might be a bit confused about the entire process of bidding. If something does not ship, then StockX will attempt to find another item that matches the parameters. . Whereas StockX takes that next step . Some sneakers can pass the inspection without laces, without having been tested on for size, and with a few minor manufacturing flaws, just like with any other shoe examination. Press question mark to learn the rest of the keyboard shortcuts. I've emailed them, I hope it's a mistake. We recommend using a payment method that matches your shipping information as well as other information on your account. Then you can bid or pay the asking price on any sneakers that catch your fancy. What happens next? I dont think weve seen a case like this, says Leah Chan Grinvald, associate dean and professor of law at Suffolk University. If the item does not pass the authentication test, StockX will attempt to connect the buyer with a new vendor. But what makes StockX different from any other website where you can buy sneakers and high-value accessories on? If you keep sending them fakes they will suspend your account. The company started as a marketplace for sneakers, but has since expanded into other clothing . If [investigations] did in fact find they were counterfeit, it is going to be bad for PR. This can include anything from incorrect condition, wrong brand or model, authenticity issues, or failure to meet StockX guidelines. Depending on the exact reason StockX declines your . It comes with the sticky side. You can resell anything you get from StockX. In this article, were going to guide you through the steps of packaging your shoes. Only DS shoes, an acronym for deadstock, are acceptable at StockX. Sellers who do notsend their shoes out on time or do not package them securely might be punished by StockX. In addition to having the laces, the shoes must be laced up for StockX to accept them. Even shoes that have only been worn a few times can be purchased and resold on StockX. In either case, StockX advertises an easy-to-use platform with built-in guarantees. Extras, like shoelaces, might also be included in the package. It is harder to identify a fake streetwear item. Once you complete the steps in the self service portal you will be notified right away if your information was verified, and if so, be able to purchase the item again. ), Does Applebees Take Apple Pay? Used footwear sent to StockX may incur a 15 percent service fee, the company says. However, StockX does aim to complete the process in seven to ten business days. Everything was intact when I sent them, even the paper they came wrapped in within the box. It's been sitting dormat in my room for for almost a year I don't even own anything with scent. Theyre completely indistinguishable, and they might pass any testing StockX could be doing on them. Instead of sellers sending items directly to buyers, they must first send them to a StockX verification center to be authenticated. If StockX does not approve your item during their verification process, the item will be returned to you and you will be charged 15% of the final sale price of the item. Notifications and settings, Ask and Bid management. Make sure that the barcode is not covered. They are unworn. (It Depends), What Happens If Your Shoes Dont Pass Authentication On Goat? Tape the UPS label on the outside of the shipping box, not the shoebox. Youre also not limited to using the StockX platform to do this either. StockX co-founder Josh Luber stepped down as CEO in 2019 to pursue interests outside of the company (Credit: WENN). Structural integrity, yellowing, and discoloration issues are often raised as concerns with older pairs of deadstock. (What To Know! . Be the first to rate this post. The rise of e-commerce platforms has led to an increase in counterfeit goods on the market. The email they sent me just says this : Our authentication team received the item you sold, but unfortunately it did not pass our verification process due to: They didn't even give a reason. If a bank account is linked to the PayPal account, this could prevent a successful purchase. If you choose to Buy Now, and your purchase attempt is unable to be accepted, you will see messaging prompting you to a link that will help you verify your personal information. However, sometimes a seller is not able to manage. This might sound like a clich, but in many ways, its true. Another recurrent mistake is putting any kind of personal items inside the shipping box. If youre a buyer, the StockX program is relatively straightforward. Shoes in deadstock condition are the only ones accepted for sale on StockX. And its no different when youre trying to sell your shoes on StockX. Since we are a marketplace, with live pricing, your transaction will not be completed automatically. StockX always wants buyers to get the items they ordered. An award-winning team of journalists, designers, and videographers who tell brand stories through Fast Company's distinctive lens, The future of innovation and technology in government for the greater good, Fast Company's annual ranking of businesses that are making an outsize impact, Leaders who are shaping the future of business in creative ways, New workplaces, new food sources, new medicine--even an entirely new economic system. This was my first ever sale on their platform. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Make sure to toggle the button from Buy Now to Place Bid and then enter the amount you have in mind. (Full Details, Prices + More! If the shoes are not authentic, or they are not in deadstock condition with the original box, you will be charged 15% of the sales price or $13.95 for shipping them back to you, whichever is more. Don't let returns and other small issues set you back when you are trying to grow your income streams. Unfortunately, the sneaker and athletic industries are not immune. If the shoes are returned to the seller, StockX will return them to the original owner. The drop-off sends the items in for authentication in Detroit. They want to charge me 15% of the sale price for "processing". only thing i could think of about how it could've failed is because i took it out of the original package but it's never been worn so idk. Continue reading to learn more about StockXs authentication process. But dont go overboard either, there is such a thing as an over-wrap. StockX has physical drop-off locations. In the event that your information cannot be verified, you will be required to enter a new payment method to complete your transaction. Apart from making sure that you choose a shipping box thats the right size and add bubble wrap inside, there are a few things to watch out for. You can only sell deadstock or brand-new shoes on StockX, although there are a few caveats. Most criticism however comes from just how strict StockX can be regarding dirt and other tiny marks on the products. All of these actions are taken to expedite shipment to the customer as soon as possible. Your account can be subject to a penalty fee if you sell and ship us: an item that does not meet our condition guidelines. Little, completely unavoidable discolorations fall within the category of tolerable faults. These letters have longer letters and a more prominent texture. Mark Wilson is the Global Design Editor at Fast Company. Some sellers have expressed frustration, believing that StockX is a little bittoostrict with some of their authentication processes. Shoddy ass service. They may notify law enforcement if they are sent fake shoes through their webpage. Shoes sold as deadstock must be in their original packaging. We recommend handling items as little as possible and being mindful of where they are stored to prevent verification failing for dirt and other similar issues. Legit StockX strings are also green, but have a yellowish undertone. I listed a shoe for sale before I received it from Nike. You should check for your eligibility before deciding on this option. This article will help you find out whether you can sell used shoes on StockX. Not only are late deliveries and poor packing punished, but also delivery delays. Indeed, StockX doesnt simply connect a buyer and seller to complete a transaction and let the chips fall as they may. Of course, all payment plan options are subject to terms and conditions. Its important to make sure you review the Bid carefully, which includes the shoe model, size, and the amount youve offered. Finally, look for noticeable scratches on leather or rubber. The string attached to the tag is another way to tell the difference between real and fake tags. While StockX endeavors to have your product arrive in perfect condition, they cannot control the shipping. StockX receives a pair of shoes resold on its platform and verifies that the shoes are authentic, even adding a special tag to mark their veracity. Continue reading to learn more about shoes that fail to pass the StockX authentication test. My Account. This is a crucial step as it ensures that every product . You can either wait for someone to meet your ask price or click sell now after you have a few bids. Then select Review Bid. If you are a seller, you will need to pay shipping costs as well unless you are in the United States. 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