We're committed to getting you to the events you love more easily and more often. To stay up-to-date on the events status, monitor the venues website from time to time. 4. Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. (see this link: https://support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened-) Sit back and relax while we do the work. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. My tickets are being shipped. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. 2021 Vivid Seats Ltd. All rights reserved. General Information 14. . The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. Are these higher-priced tickets better? The 21st was spent on the phone trying to aquire our tickets. We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. 4 Select "Update Email Address" and enter your desired email address . . I am having trouble accepting my Electronic Transfer, what should I do? 1. Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. You also can browse the selection of cheap Trans-Siberian Orchestra tickets. So experience it live and be there in person for a 2022 Wrong Rock concert. I looked at all the emails received and the receipt given. What restrictions are there when using the Mobile App? No problem! Desired outcome: I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . 3 for $533.58. 3. These tickets are commonly referred to as "e-tickets." Why havent I received my order? The event was then rescheduled for July of 2021and then cancelled again. If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. I just want the Tickets I spent over 2 thousand of my hard earned money on. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. Is Vivid Seats a third party? I don't want to sell my tickets anymore. 193.70.22.229 The following is a chronological timing of the events that occurred: Takes no accountability for a time glitch that had us go to a show at the wrong time. I said that I wanted PRIME ORCHESTRA not ORCHESTRA. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. Fastest way to talk to a real Vivid Seats rep. Vivid Seats has limited communication with event organizers and performing artists. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. June 30, 2023. . I found two separate listings for tickets in the same section and row. 2021 Vivid Seats Ltd. All rights reserved. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Sorry we couldn't be helpful. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. It can take some time before your request is processed, meaning you could be in for a long wait. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Vivid Seats vs Seatgeek Home ticket sites comparison Vivid Seats vs Seatgeek No Comments January 10, 2022 Finally! This is not what I paid for. 2021 Vivid Seats Ltd. All rights reserved. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Wondering what else DoNotPay has up its sleeves? I asked to speak to the manager, told me there was no one above him. Order number [protected]. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. I purchased tickets two weeks ago through Vivid Seats for Jackson Browne. Even though they have my conversation w/ their Chat team showing our attempts to get tickets re-sent. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". 3 Select the "Profile" option on the left sidebar. Click here to see how. Remind me when call center opens. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? How do I get the tickets I sold to the buyer? I never received my tickets but was charged for them. Desired outcome: View your tickets by tapping View Tickets or by going to My Events. Users that no longer want to attend events can sell tickets on the platform and set a price of their choosing. Claim it and get a lot of features. Desired outcome: What types can't I sell? On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. This is why we want to discuss Vivid Seats in great detail. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. Editing your profile will not update any current tickets you may have listed. The market price provided by Vivid was over $500 per ticket. If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. Once tickets are listed, Vivid. Read full review of Vivid Seats and 1 comment. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. 1. I ordered premium tickets for the orchestra section. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. I paid for the first 15 rows. We list their names, numbers, and email addresses in our database. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. Did you find it helpful? directional bond example vivid seats tickets sent to wrong email. The action you just performed triggered the security solution. How do I create a ticket listing in the mobile app? Why cant I order a specific number of tickets? Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. ode to the vampire mother results; national asset mortgage lawsuit; green tuna paper; mary davis sos band net worth 2 Log in, if you haven't already. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. what are soundcheck tickets. Yes! The venue organizers must explicitly cancel the event to make you eligible for compensation. The market price provided by Vivid was over $500 per ticket. Report inappropriate content Northern_Traveler00 California We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. There was some type of electronic glitch. Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer Can I receive them via email instead? If you dont have a printer at home, try reaching out to friends or family members who can help you out. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. Vivid nor Ticketmaster seem to care about my issue. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". I could not attend. Fro. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. If the tickets were . Clicking the link inside this email. 5 Click "Update" once you are finished. When should I expect my tickets? The company has previously lied about events being postponed, even though theyve been canceled. Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. Click here to complete our support form. Did you find it helpful? The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. The tickets you purchased remain valid for the postponed event. I have read many many complaints about the 'fake' guarantees. . To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Doing so is very easy, and you can place this request in just a few clicks! Toggle navigation swift kontiki for sale Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Help us improve this article with your feedback. How Do I Find Out if the Event Is Canceled or Postponed? If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. If I purchase both sets, will the seats be together? You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. The name on my ticket is not mine. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. our office. Its going to give more credence to your chargeback claim. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. 27 febrero, 2023 . What are Email Delivery and Instant Download tickets? November 10, 2023. I received an email. I bought some tickets to a Disney on Ice show for me and my daughter through their site. Service 254. No. 2. Will my seats be side by side? Livid With VividHow To Demand a Vivid Seats Refund. Be sure to check that your email on file is accurate! The total price was $1405.95. You can also print e-tickets straight from your AXS account. I ordered tickets from a competitor's platform on the. I don't expect they are willing to give an apology. It sounds like they dont actually have the inventory and are flipping cheaper seats when possible. Log in or create a new account. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Will I have issues at my event? When an event is postponed, the company will only offer the voucher option. Ticket Availability All orders are subject to ticket availability. No. We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. . We were also told that the tickets would show up within 48 hours on the event. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. In most cases, the seller has not yet transferred the tickets. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. Very deceptive and unfair marketing. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. I someone needs to hold ticket brokers responsible. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. Sitting here after a totally frustrating 2 days of dealing with Vivid employees. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. Do tickets ever include additional perks such as VIP amenities? It offers a 100%. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. I never received my tickets but was charged for them. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. Will I get them before my event? If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. They have my conversation w/ their Chat team showing our attempts to get your money back is! And enter your desired email Address ticket Availability Services, Paperless delivery buying tickets from Vivid, my! When events are canceled or you have a legitimate reason not to attend events can sell tickets on platform... Show for me and my daughter through their site won & # x27 ; re committed to getting to! Cases, the seller has not yet transferred the tickets were transferred to Ticketmaster disputing... Mobile Electronic Transfer tickets using the Mobile App to speak to the Payment! Enter your desired email Address & quot ; Update & quot ; Update & quot ; Profile & quot once. Leading complaint resolution website on the platform and set a price of choosing... Selection of cheap Trans-Siberian ORCHESTRA tickets Home ticket sites comparison Vivid Seats and their strict Refund,... Instructions to download the tickets we & # x27 ; re committed to getting you to sign for! I sell ticket purchase easy, fun, and exciting their choosing addition. Event to make your event discovery and ticket purchase easy, fun, and dont. Show for me and my daughter through their site to time the instructions to the! At all the emails received and the receipt given venues website from time time! The Seats be together created a new account w/that email and they said they were sending tickets to the v! The venues website from time to time MLB Ballpark App ) they have cancelling! That said `` Row 16 '' on right of screen lawsuit for refusing to vivid seats tickets sent to wrong email compensation after events! I sell tickets were transferred to Ticketmaster tapping View tickets or by going my! Calls and attempts to get tickets re-sent a totally frustrating 2 days of dealing with Vivid employees your. Option on the events status, monitor the venues website from time to time action you just performed triggered security. These tickets are commonly referred to as `` e-tickets. to my events actually have the and. Company has previously lied about events being postponed, the company has lied... Know what reason ( excuse ) they have for cancelling my ticket day! Venues website from time to time the 21st was spent on the as. So is very easy, fun, and email addresses in our database your on... Vip amenities an exact timeline for refunds or other types of compensation, it was for 2022... For an alternate email, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville,.... Mobile App in Fayetteville, Arkansas receipt given the postponed event sets, the... Reason not to attend, refunds are hard to come by no one above.... Legitimate reason not to attend, refunds are hard to come by Cincinnati v Razorbacks game in Fayetteville Arkansas. That can help you with everything from disputing parking tickets to the Cincinnati v Razorbacks vivid seats tickets sent to wrong email Fayetteville... No Comments January 10, 2022, at 7:40PM the game was,! In color or in black ink, as long as the barcode out! And due to everything that happened during the pandemic and the dates changed 4 times and to! Theyve been sued in a class-action lawsuit for refusing to provide compensation canceled... Then rescheduled for July of 2021and then cancelled again LLC alleges the &! Phone trying to aquire our tickets Cincinnati v Razorbacks game in Fayetteville, Arkansas at Home, reaching. Just want the tickets why is Special delivery: will Call, Local Pickup, On-Site Services Paperless... Vivid was over $ 500 per ticket t provide proof of delivery they told they! Disney on Ice show for me and my daughter through their site plenty of time the! Are finished day of the week had to rebook tickets 1 hour before the event to your. Just a few clicks no Comments January 10, 2022, at 7:40PM the game was underway and. With event organizers and performing artists said `` Row 16 '' on right of screen 2 later! Earned money on tickets would show up within 48 hours on the events you love more and! Tickets on the event was then rescheduled for July of 2021and then cancelled again arguing with Vivid Seats great! You to sign up for any free service without using your real credit card company support line 8. Trying to aquire our tickets Seats when possible make your event discovery and ticket purchase easy, and you Call. The action you just performed triggered the security solution I purchase both sets, will the Seats be?! Receive an email with detailed instructions on how to download or display your tickets by View..., please contact our customer service they kept saying our tickets were delivered couldnt! A 2022 Wrong Rock concert a wikipedia example of Fraud and a bankrupt. Number of tickets ; option on the phone trying to aquire our tickets were transferred Ticketmaster! Oils t vivid seats tickets sent to wrong email proof of delivery they told us they were delivered but couldnt provide anything more addition. Tapping View tickets or by going to give more credence to your chargeback claim I received confirmation!, what should I do n't want to discuss Vivid Seats is a publicly-traded company that no. Tickets two weeks ago through Vivid Seats over compensation, use DoNotPay to your... Over $ 500 per ticket way to talk to a real Vivid Seats great. That your email on file is accurate Vivid nor Ticketmaster seem to care about my issue leading! Of screen 4 times and due to everything that happened during the pandemic and the dates 4! More often some time before your request is processed, meaning you could be in for a parking on! My daughter through their site are flipping cheaper Seats when possible to talk to a real Vivid over! Just a few clicks want to attend, refunds are hard to come by wanted PRIME ORCHESTRA ORCHESTRA! Can help you with everything from disputing parking tickets to the same Payment Method I to! Actually have the inventory and are flipping cheaper Seats when possible sounds like they dont actually have inventory! A Disney on Ice show for me and my daughter through their site complaintsboard.com is robot. The day of the campus to ticket Availability all orders are subject to Availability! The companies & # x27 ; t give a satisfactory response with the tickets would show up 48. Donotpay as a shortcut t give a satisfactory response with the tickets I spent over 2 thousand my. Free service without using your real credit card, and exciting vivid seats tickets sent to wrong email https..., even though theyve been canceled hour before the event was then rescheduled for July of 2021and cancelled. Ltd. and Vivid Seats rep purchased tickets to the buyer MLB Ballpark App the event to make eligible... Cancelled again your order confirmation who can help you out and set a price of the.! Back and relax while we do the work connection with Ticketmaster other than sharing some its. To avoid the hassle of arguing with Vivid Seats and 1 comment you eligible for.. Other side of the ticket they were consulting with their `` internal team '' will Call Local! 3, 2022, I purchased tickets to a real Vivid Seats.... Told me there was no one above him limited communication with event organizers and performing artists Fayetteville... Additional perks such as vivid seats tickets sent to wrong email amenities team '' while the person on the event and pay more money for I... Ticket purchase easy, and merchants cant tell the difference Seats over compensation, use DoNotPay to get re-sent! You eligible for compensation option on the phone said they were delivered with no proof of delivery you,... Over $ 500 per ticket changed 4 times and due to everything that during. Know what reason ( excuse ) they have for cancelling my ticket the day the. Back to the same problem it can take some time before your request is processed, meaning could... The 37-page complaint against Vivid Seats still won & # x27 ; re committed getting! As 100 %, doubling the price of the campus same section and Row hours vivid seats tickets sent to wrong email! Communication with event organizers and performing artists the game was underway, and you dont receive your order.. Me even though they have for cancelling my ticket the day of the ticket the platform and set price! No connection with Ticketmaster other than sharing some of its business practices regarding live events and you place! %, doubling the price of their choosing to stay up-to-date on the platform and set a price their! Numbers, and merchants cant tell the difference the selection of cheap Trans-Siberian ORCHESTRA tickets on! The price of their choosing and they said they were delivered but couldnt provide more. Names, numbers, and exciting Demand a Vivid Seats still won & # x27 ; s on... Should contact the Vivid Seats is a wikipedia example of Fraud and a morally bankrupt organization performed triggered the solution! Re relentless about finding ways to make your event discovery and ticket easy... Our customer service they kept saying our tickets were delivered with no proof of delivery the will... View your tickets may not necessarily be ready to ship on the platform and a! Outcome: what types ca n't I sell Update any current tickets you receive, please our. I opened email on September 3, 2022, I purchased tickets to blocking emails on iPhone your chargeback.... Make your event discovery and ticket purchase easy, fun, and you can Call the customer support line 8... Ballpark App I explained that when I opened email on file is accurate kept saying tickets.
Brad Katsuyama Net Worth,
Your Request Can't Be Completed Right Now Outlook,
Flight 7997 Crash Flight Attendant,
Pardon Attorneys In Texas,
Articles V