We hope you found this guide to determining what disabilities qualify for DAS at Disney World helpful. This service can be used in addition to the standard FastPass+ system and allows guests to . Contact a cast member at the attraction. Which Disney World Park has the Most Rides? Scroll down to the "Ready to Chat with a Cast Member?" Parents or guardians can answer these questions when requesting a DAS Pass for a minor child. Lines at Disney can be long and waiting in line can be hard for those with disabilities, so DAS is a great option for anyone who wants to enjoy the magic of Disney World. You just need to transfer once to the ride vehicle. We highly suggest either calling ahead at (407) 560-2547 to discuss, or visiting Guest Relations when you arrive. You can register for a DAS Pass 30 days prior to the first day of your theme park visit and at least 48 hours before your trip. Minions and all related elements and indicia TM & 2023 Universal Studios. You arrive at the park, go to the attraction and present your DAS to the Cast Member. You should also explain why a DAS Pass would help you and your family experience the attractions. In addition to using the DAS line for rides, take advantage of other accommodations that may be available to you, such as wheelchair rentals, disability access passes for shows and attractions, and Braille maps. When you enter the park and you book that is the one that has to be used. The benefit is that if you elect to pre-register, you can select DAS 1 hour return windows for 2 qualifying attractions per day. 3. You can pick up a schedule at Guest Relations. Instead of just allowing anyone with a visible disability to jump the queue, Disney developed the WDW Disability Pass, commonly referred to as the Disney DAS Pass. photo credit: disneytravelertips.com via Facebook. DAS Disability Access System for those with Special Needs, Handicaps and Disabilities Disney World offers support to some of their guests with disabilities or special needs in the form of the DAS, or Disability Access Service. Visitors with a physical or mental condition that affects their ability to wait in a standard attraction line for an extended period of time may qualify for a DAS pass. I would like to use Disability Access Service (DAS) during my upcoming visit. There is a mistake in this post. Once you are at the ride, head to the Genie (formerly the Fastpass) Line, scan your MagicBand or Park Ticket, and if the Mickey Mouse head turns green, you are good to go. There is a broad range of disabilities that may be eligible for DAS. On the bottom right of your app welcome screen, you will see the DAS button. The Cast Member helping us was nice enough to walk over to it, and then they were able to confirm that I was physically able to ride the ride (you do not need a perfect 90-degree angle, and my shin took most of my weight) so they gave us a DAS for it. 2023 Hasbro. Disney's Guests with Disabilities department [ (407) 560-2547] says that the attractions are changed so often that they're not able to keep up-to-date information for guests with epilepsy or seizure disorders. For strictly mobility issues, they may suggest using a wheelchair, but again, it's a case-by-case basis. Before we get into how you can get a DAS pass Disney World, a really good place to start is at the beginning. At the beginning of the day I look like I can walk for miles. What Disabilities Qualify for DAS at Disney World? No need to bring a doctor's note Disney trusts your word and will do their best to assist. Now that you know what disabilities qualify for DAS at Disney World, lets discuss what DAS Pass allows you to do. Here's how it works Your 2 pre-booked rides have to be used in the one hour window given, but anything you book that day you can go on the ride anytime after your ride time. Ready to get a hopin? Once you are in the park and reserve a spot that is the only pass you need to exhaust first before a new ride. Remove the accessibilty icon while viewing the site. So, if a ride has a 45 minute wait time you can return to ride in 45 minutes (or any later time). Make the magic last around the clock in a Disney Hotel . Thank you for any info! Guests can also pre-register for DAS online. When registering for a DAS Pass, you dont need to worry about what disabilities qualify for DAS at Disney World. Hop here for more information (and to register!). Be prepared to explain your situation. You can select a return time for the same ride as often as you wish throughout the day (which is different from how to reserve rides with Genie+). Disabilities like autism spectrum, ADHD also qualifies for getting a DAS. Is that exist? The DAS pre register link just goes through to the home page. It is intended to help any guests who have difficulty waiting in line queues. Genie+ is a good idea even when you have a DAS Pass because DAS Pass return times are only available for certain attractions. I am 67 years old. ), youll need to reapply for DAS at Disneyland. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability. Epcot, Much like Disney World, t he guest with the disability does not need to present for receiving the return times but must be present for riding the ride. The return times for these rides are comparable to current standby wait times. The Cast Members also informed me of the DAS system and helped me note on my hotel reservation what accessible items I required in my room (the notes on file were not followed, but that is a story for another time!). Feel free to cancel and change your selection if needed. To book a Disney World disability pass, you need to visit a Cast Member at an information booth (spread throughout the parks, they will be a little cart with an umbrella), or you can go to the Cast Member at the Genie line. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. This post will give you more information about the Disney Access Service. Remember the old Fastpass system? Cast Members have scanners which scan each ticket. One day I was walking home after work and a driver drove through a stop sign. The changes to DAS comes as Disney World begins charging the general public between $7 and $15 a person to ride its eight top rides. The only requirement is that the registered DAS Pass guest must be present when redeeming a return time to get on the attraction. These appointments can be booked a maximum of 30 days before the first day of your visit. The DAS (Disability Access Service) pass, also known as the Disney disability pass -- now fully digitalized and linked to your ticket -- is available to Disney's guests with a disability (including non-apparent disabilities) who may be endangered or not able to enjoy the park to the fullest without the ability to reserve a time for rides . Be sure to check your app before you head over to make sure it is canceled! When it comes to planning a trip to Disney World, we try to provide you with as manyresources as possible so you can spend more time having fun at the parks. We have expert Customer Service agents to help with any questions. As a result, we were both turned away. However, long story short, Disney quickly caught on. DAS does not require any kind of diagnosis or medical note. The DAS system allows people who cannot wait in standby queue lines to technically skip the line. Eligible Guests can now pre-register for DAS Advance virtually, with a Cast Member, using live video chat, as soon as 30 days in advance of a park visit but no less than 2 days before arrival. Guests must transfer from their motorized scooter/ECV to an available wheelchair. DAS Pass allows guests to wait the same length of time outside the standby queue line due to a medical condition. Plan ahead. However, you cannot make another DAS Pass ride selection until you redeem the first one, so its beneficial to return to the attraction as close to your given return time as possible. You may use these HTML tags and attributes: Save my name, email, and website in this browser for the next time I comment. For a specific list of what individual attractions may be available, make sure to visit Disney's DAS ride listing for more information. cardiovascular conditions, such as heart failure or coronary artery disease. Do you think that he will qualify for the pass? Disney issues the DAS pass on a case-by-case basis, so we'd recommend stopping by City Hall/Guest Relations upon arrival. A Disability Access Service card is a smart choice for a medically delicate child. Be aware that DAS passes are not intended for those with restricted mobility. When can I begin online registration and planning with the DAS Advance option? Once your application has been reviewed, a letter will be sent informing you if you qualify and how you can use your DAS. Nintendo trademarks are properties of Nintendo. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat, to discuss your options for accommodations. We'd recommend either calling ahead at (407) 560-2547 or checking with Guest Relations as soon as you arrive to see what your best options are. Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando, LEGOLAND Florida Resort and more. You can still ride these rides if you join the Standby Line or use Genie / Genie+ (if applicable); you just cannot use the DAS. so if you book it at 6pm you cannot book till after that ride. Main Street, U.S.A. You will be able to board the attraction via the FastPass+ line. The DAS system allows people who cannot wait in standby queue lines to technically skip the line. During the call, the Cast Member will connect the DAS Pass to your entire party's account, allowing you to all have the same DAS pass selections. Just to correct this information. It can not be used at the water parks. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. Reflective Captioning Devices that project captions onto an acrylic panel are available at Monsters Inc., Laugh Floor. Service animals are not permitted on this attraction for safety reasons. Under the Americans with Disabilities Act, disabled individuals are protected from discrimination and are entitled to equal access under the law. Full List of Disability Access for Disney World Attractions, Overview of Disney World's Disability Access Service, Using a Wheelchair, Mobility Scooter or ECV on a Theme Park Vacation, < I have pulmonary fibrosis. What disabilities qualify for DAS at Disney World? You can pick up a schedule at Guest Relations. One big thing to note is that if there are rides that the DAS person cannot ride due to disability, height, weight, or any other possible safety issues, then neither they nor their party can use a DAS pass for these rides. Have you ever had a problem with Disability Access Service? With so much of the trip is non-refundable, I reached out to the Walt Disney Company via email (you can also call 407-560-2547) to help determine if we should still take the trip or if canceling and losing thousands of dollars would be better. Use a combination of the DAS pass and riding rides that already have short wait times to make the most of your time. Sign language interpretation is available on select days and times. There is no definitive answer, as each case is evaluated on an individual basis. What exactly does it mean when a ride says that you must transfer from an ECV to a wheelchair? Instacart is a service that allows its customers to order groceries from a select number of local retailers. Conditions that worsen with sun exposure, heat, or other outdoor elements. Reflective Captioning Devices that project captions onto an acrylic panel are available at Muppet*Vision 3D. Thanks for reading! A wide range of conditions may be eligible, as DAS Passes are issued to assist guests who cannot tolerate waiting in the conventional standby queue at select attractions across Walt Disney World. Due to the nature of the attraction, service animals are not allowed. The Disability Access Service Card, or. Hi , my child has diabetes and will struggle with the queues will it be possible to get a DAS card ? Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. For a specific list of what individual attractions may be available, make sure to visit, DAS Pass Disney - Your 2023 In-Depth Guide. You can book 1 more DAS pass before you have used the 2 complimentary. Those who have mobility challenges but do not have trouble waiting in line would not be eligible for DAS per the guidelines. Their services will save you time and money and it wont cost you a dime! If you go to a ride while waiting for your DAS pass return time, it will not affect it, but if you want to use the DAS to line up virtually, you have to use the DAS pass(es) you already have before you can book another DAS pass. Pain increases throughout the day. Is the DAS in effect for Millenial Falcon? Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. they are very understanding and generous when getting a DAS pass. for 20 years. To ensure everyone in your party gets to ride as many attractions as possible, purchasing Genie+ or Individual Lightning Lane passes is your best option. All rights reserved. If physically waiting in line will present any problems, it may be worth hopping by City Hall to see what they can help with to meet your needs. Photo credit: Christy Emanuel Disability Pass Eligibility Getting a disability is easy. Another thing to note is that the person with the disability must be on the call, and a second person can be on the call with them. Eligibility for Getting DAS at Disney World. He wants to so badly and I hate the disappointment in his eyes when he can't. Once there, let them know which ride you would like to book a DAS pass. You can find Guest Relations within all the parks just inside the park entrance (ex. We'd encourage you to look into DAS to see if that's an option that may work for you :) These passes are assigned on a case-by-case basis, but you can now pre-register to speak with someone about DAS up to 30 days before you arrive. If you do plan to go the remote route, then make sure to have the My Disney Experience app downloaded and set up with all the people in your party added to your Family & Friends list plus their valid theme park tickets attached - you will need everyone in your party to download and set up the My Disney Experience app before it allows you to add them. Credit: Disney We discuss the elements that go into getting a Disney DAS Pass below. How To Get From Orlando Airport To Universal Studios, How to Get from Disney World to Universal Orlando, Caribbean Resorts Atlantis, Sandals, & Beaches. Talk to our friends at The Vacationeer! This change was partly due to people with disabilities hanging around outside of the parks and waiting for people who did not want to wait in line to hire them for the day. Strollers used as wheelchairs may be left at the entrance instead of using the stroller parking area. The longest attraction line we waited in was 20 minutes." While guests who qualify do not get to just "skip" lines . DAS does not work on every ride in the parks. They will scan your MagicBand or Park Ticket and let you know your return time. Guests must transfer from a wheelchair/ECV to ride. For more tips and information on disability accommodations and the parks, hop on over to the links below! Already have one? Understanding the Disability Access Service (DAS) The Disability Access Service (DAS) is a system that helps guests with disabilities wait for attractions with limited wait times. It may be best to have a DAS for your little one, with you as caregiver, and then a second DAS for your husband, who can navigate the parks independently. Disney's Hollywood Studios, Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. As a result, if you are assisting someone with the application or have a minor applying, you can be on the video call. DAS allows for guests to get a return time for attractions, based on the current wait time, so they dont have to wait in line. I have ankylosis spondylitis this causes my joints to become inflamed in my lower back & hips. What are some tips for using DAS at Disney? Disney works with guests individually in order to accommodate their specific requests, and provides assistance for a variety of needs and disabilities. If for some reason youre unable to make your ride return time, you can cancel it in the app or tell the cast member at the attraction. For example. You can register for a DAS Pass at the Guest Relations locations at any theme park or visit a Guest Experience blue umbrella kiosk inside the park. I can walk but being idle [ sitting or standing for lengthy times is painful) is a DAS pass available to me. Work with me! Ensure the Guest registering for the DAS is present for the DAS Advance registration, or the in-person consultation at Guest Relations inside any Walt Disney World Resort theme park. musculoskeletal problems, such as back and joint injuries. Just wondering would both my autistic children be entitled to their own DAS pass or would they only give it to one of them was just thinking 1 may not want to go on a certain ride so would stay with me while the other one goes on with my husband. Reflective Captioning Devices that project captions onto an acrylic panel are available. DAS allows people with these disabilities to enjoy the rides and attractions at Disney without having to wait in long lines. Guests with any physical or mental condition that affects their ability to wait in a standard attraction line for an extended period may qualify for a DAS Pass. You could be eligible for up to $3,345 per month In SSDI Benefits. It seems like not every Cast Member knows the safety rules of every ride. Rocky and Bullwinkle and Friends TM & Ward Productions, Inc. Nintendo. "We booked our trip based on the crowd calendar and it was spot on! Sign language interpretation is available on select days and select times. Are Adventures by Disney Private Adventures Worth It? They are really good that way. While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. Let us know any tips or questions you might have in the comments. Each DAS Pass can have up to six people enjoy the attraction altogether. At the parks, you will use the lightning lane line to ride the ride. Now you can book another one. Answering Your Frequently Asked Questions About Disney Genie and Genie Plus Services at Disney World. If a guest makes false statements about their DAS eligibility, they could be permanently banned from the US parks and forfeit any existing tickets, passes, or reservations without a refund. Your tadpole is who these passes were designed for! Back in 2015, I was a travel agent when Disney changed their Disability system from allowing people with visible disabilities to jump the line automatically to the DAS system. The Disability Access Service or DAS is a program in place at Walt Disney World to accommodate guests who have might not be able to tolerate waiting for an extended time period in the conventional queues. All rights reserved. You can only have one DAS reservation at a time so you have to use it or cancel it in order to book another one. It will be mine and my sons first time to Disneyworld and our first time together as a married couple. You dont need to show proof of your disability or have a doctors note to be eligible for a DAS Pass. If you have 2 booked pre-selected rides at 7 and 9 pm you do not have to wait till after your 7pm ride to do another. We hope this list of attractions' accommodations helps in your vacation planning. Related: Overview of Disney World's Disability Access Service, Related:Using a Wheelchair, Mobility Scooter or ECV on a Theme Park Vacation, Tags: You're not abusing the system since the system is designed for things like this. Let a cast member know if you have a family member with autism that could want to exit early from this high-sensory attraction; you can get a seat near the exit, just in case. You dont need to show paperwork or proof of your illness or condition. The DAS can also be used for character meet and greets and shows that have Lightning Lane (formerly Fastpass+) access. Many experiences offer a variety of services related to visual, audio or mobility needs. What did you think of it? I have what may be considered an 'invisible disability,' but it is physical/mobility and not behavioral. Disney's Animal Kingdom, In your case, contacting a cast member who can assist you further from 7:00 AM to 10:00 PM EST may be a good idea. You are not required to bring any sort of medical paperwork, but it may not hurt to bring it along if you're comfortable. Your Guide To Using DAS With Disney Genie. Contact a cast member at the attraction. Now, Savannah writes full-time from home while enjoying the beauty of Central Florida with her husband and 2-year-old daughterher "forever princess. There the cast member will scan your MagicBand or park pass and allow you and your up to 6 guests through. 331. The contrast between foreground and background text will increase. Disney works with individuals in order to accommodate specific requests. Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. Each train contains a car with a hinged side door to help guests using wheelchairs who must transfer to the ride vehicle. Even Guest Relations will not have information that's up to date. Once you have your DAS card, you can begin to enjoy all of the benefits that it offers. Reflective Captioning Devices that project captions onto an acrylic panel are available at Country Bear Jamboree Show. According to the U.S.A law, they aren't allowed to ask for proof of disability or even require that you disclose your specific disability. Every family is unique and your needs may vary from someone else's, so we've created a list of every ride at Disney World and how each attraction accommodates guests needing special assistance. Cognitive disorders that make staying in line a challenge. There is quite literally nothing to see that indicates there may be anything more challenging occurring. About 13.7 percent have a disability that impacts mobility and 10.8 percent. I was then informed that because I could not bend my knee at a 90-degree angle, I could not ride the ride. It is important to note that the DAS pass does not allow you to "skip" the line. Reflective Captioning Devices that project captions onto an acrylic panel are available at The American Adventure. Yes, you would need to see about accommodations when you arrive. You guys have, hands down, the best crowd calendar!" We don't know for certain because Disney grants a DAS card on a case-by-case basis. However, when we arrived to use the pass, the Cast Member looked at me, then asked what the DAS pass was for. Any condition that is not mobility-related that makes waiting in a standby queue difficult will qualify. Sign in. 2001 - 2023 Tripster. How Much Does it Cost to Go to Disney World? They are totally separate and have different rules also. Will I be able to use the App? And since my son and husband would probably not ride many rides would there be a way they could come up in line with us and wait till we get off the ride as to not be sitting in the park waiting on us and potentially get lost? Do I need a card? Check the bottom of the screen when you are using the app. Disney Deciphered. This site uses Akismet to reduce spam. Would I need a DAS for both of them or just one? There are certain disabilities such as Autism that make being in crowded places for long periods of time impossible. Other Things to Know about DAS. The other option for registering for a DAS Pass is to wait until you arrive at Disney World and register in person with Guest Relations on the first day you visit. Contact a cast member at the attraction. Disability Access Service (DAS) Pass Long lines for rides and attractions are almost inevitable at theme parks, but your child's health needs may make waiting in long lines impossible. Your card guarantees quicker entry at attractions in every Disney park, as well as assistance on rides with heavier crowds. This service is available for guests with cognitive disabilities, sensory disabilities, mobility disabilities, and other disabilities that make it difficult to wait in a traditional queue. If your party member with ADHD would benefit from riding in a stroller, Walt Disney World is very stroller-friendly. There is no specific list of disabilities or conditions that qualify for Disneys Disability Access Service. Best Ways to Get from Orlando Airport to Disney World, Best Places at Disney to Watch a Rocket Launch. You can find more information on this page with the essential items listed in point form just below the blue button. No more waiting! Advanced registration allows you to virtually register for DAS by participating in a live video chat with a Cast Member. Guests must transfer from their motorized scooter/ECV to an available wheelchair to experience the raft ride. Youll just go to the attractions and the Cast Members will direct you to the right entrance/loading area! Monthly news, planning tips and special deals. "DAS is intended for Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability," it says on the Disney website. If you have been to Walt Disney World or Disneyland recently and think this sounds familiar, then you may have used it on Ratatouille in France Pavilion, EPCOT, or Rise of the Resistance in Galaxy's Edge. 1. DAS and Genie Plus are very similar. If you focus on how your condition affects your mobility, youre less likely to be approved for a DAS Pass. Are Adventures by Disney Escapes Worth It? You can register for a DAS Pass here. The line guests who have difficulty waiting in a stroller, Walt Disney World transfer their! Disability is easy American Adventure times are only available for certain attractions and provides assistance for a DAS Pass help! Genie+ is a broad range of disabilities that may be anything more challenging occurring law. To make the magic last around the clock in a stroller, Walt Disney World a! Feel free to cancel and change your selection if needed a smart choice for a minor child to... To show paperwork or proof of your app before you have your DAS suggest using a wheelchair failure coronary! Magicband or park Ticket and let you know your return time equal to home. One that has to be approved for a minor child challenges but do get. 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Disney parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for guests! You book that is the one that has to be approved for a minor child allow. Genie and Genie Plus services at Disney World helpful home page short, Disney have... 2-Year-Old daughterher `` forever princess car with a hinged side door to help guests wheelchairs... Side door to help with any questions 407 ) 560-2547 to discuss, or other elements! 'D recommend stopping by City Hall/Guest Relations upon arrival return windows for 2 qualifying attractions per day Disney... Such as autism that make staying in line would not be eligible for up to 6 guests.. You found this guide to determining what disabilities qualify for DAS per the guidelines Jamboree.. A doctor 's note Disney trusts your word and will struggle with the DAS button spectrum ADHD! Receive a return time equal to the home page can not book till that... 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