why do you want to work for bt openreach

Soclear your diary and focus on preparation, research and practice. What are the current hot topics, products and services? The role is physically demanding what factors do think contribute to this? Anonymous on 3 Jan 2020. (worldwide success stories from our YouTube community! FREE 30 days access to our BESTSELLING online Interview Training Course! Full Suggested Answer & Detailed Response, Question 8, 6. . It is also advisable for you to demonstrate in your answer that you recognise BT is a well-respected company with a long-standing history behind it, with a reputation for great customer service. Why is that a big deal? "BT Openreach" does not exist as Openreach are a separate company. How and what were the lessons learned? While engineers are repairing and maintaining the local access network then, many of them are also working on installing new lines to help reach the 2017 target. No two days are ever the same as a BT Openreach Engineer, and with formidable training, benefits and a great salary, it is a job you are likely to find highly rewarding. To access the tests, click here. Q. Q25. Finally, we have eliminated all risk for you. Full Suggested Answer & Detailed Response, Question 3, var scp = v.createElement("script"), You will also be required to embrace change periodically; work well both on your own or as part of a team; be comfortable using technical devices, instruments, and tools, and be prepared to work indoors and get your hands dirty whilst working in all types of weather. At BT, we take great pride in putting the needs of the customer first. 06:44Q5. TIP 1 One of the most valuable tips for passing your BT interview is to ensure that you are able to demonstrate you fully understand the role you are applying for. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased But its also important in terms of consumer choice. This online course will instantly be free for you to access for 30-days. As well as traditional training, its an incredibly supportive and connected learning environment. (function (v,i) { Please give us an example of when you have worked with others to achieve an improvement, efficiency or better way of working? This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Thanks so much for making these. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. What skills and qualities are needed to be an Openreach Engineer?Q8. Thats the end of your Openreach Engineer job interview. At present, locals are served by an older Fibre-to-the-Cabinet (FTTC / VDSL2) network, which delivers speeds of around 30-40Mbps. So there is no risk. When preparing for a BT interview, the first thing you should do is download a copy of the job description and get hold of BTs values. Therefore, it is not surprising that competition for places on the BT Openreach Graduate scheme is fierce. To ensure this is possible, every member of the editorial staff follows a clear code of conduct. They might do a reaction test, soon as you answer a question theyll immediately fire another one. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Tell me about something (like a project) that youve done and youre really proud of. This means that every time you visit this website you will need to enable or disable cookies again. PLUS BONUSES BG_Color: '', Openreach provides services including fixed line phone connections, DSL broadband, and fibre-optic broadband. config = { Dual band - Like many modern routers, the Smart Hub uses both the 2.4GHz and 5GHz bands. Q2. So youve just heard youve secured an interview for the job you really want at BT - well done! BT has various core values and it assesses candidates against these throughout the assessment process. BT and Openreach are heading their separate ways but what does this mean for you? Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. We recently announced our ground-breaking new approach to recruitment, which will use virtual reality (VR) technology to help attract the best and brightest engineers to fill 1,500 roles. I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. Q10. Sometimes things happen while we're building the new network which delay us. Why do you want to become a BT Openreach Engineer? You can either buy a standalone router and continue to use your Openreach modem or you you could buy a combined VDSL modem/router and replace both Openreach modem and Hub3 with the one device. That means its concerned with maintaining and upgrading the local network between the BT exchange and the phone socket in your home or business, otherwise known as the last mile. Wow, you give by far the best advice. The BT Openreach copper line switch off will be huge - BIGGEST UK telecom change since 1876 You may be aware from the BBC News and National Press, BT Openreach is withdrawing ALL copper-based voice telephone lines from the UK's network on December 31st, 2025, as the network will reach its end of life.After this date, any customers using copper-based lines for their telephone service, and in . Other important skills and qualities needed to be a BT Openreach Engineer include carrying out all tasks safely and reliably in line with company procedures and health and safety regulations; being a strong multi-tasker; being able to organise and manage your work; be a fast-learner, and be prepared to learn new things so you can do your job properly. The BT video interview is an online interview in which you are presented and readout prerecorded interview questions via your laptop, PC, or smartphone. } ); Let us know your thoughts on the latest Openreach developments in the comments. BT rejected claims it should have been investing more in vital infrastructure, but said at the time that it was in talks with Ofcom about increased autonomy of the service. Q18. What do you about Openreach and the products and services we offer. Thank you so much for the tips and advice! Here are three great questions to ask at the end of your interview: QUESTION: What advice would you give to a new Openreach Engineer just starting in the job? setTimeout( function() { MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Expect to be asked why youve applied for the role and what you find interesting about it. (worldwide success stories from our YouTube community! What are your salary expectations in this role at BT? Gave information on the company and how stable they are. God bless u mate and taking the time to help a lad out like mw who is in over his head. Text_Color: '', So with that in mind, here are 10 things you probably don't know about Openreach; but should: We offer Trainee Engineer opportunities. Your motivation for the BT scheme is assessed via two questions: Why have you chosen to apply to BT? Methodically think through the comparable evidence you can offer from your education and work history against all the key job requirements. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Interview question for Civils Gang Member. You clearly support your employees to be the best they can be. Keywords: '', Why do you think you will be a good Openreach engineer?Q12. Expert responses that you can use during your interview. Do you believe youll be joining a workplace that has a welcoming and open environment? Tell me about a time when you had to complete a task within a tight deadline. This is a personal story that tells the hiring manager 1) your personal values are aligned with the company's values, and 2) the position will help you develop meaningful qualities in both your . BT Openreach has been in the headlines recently, after Ofcom recommended that the division should become a distinct company within the BT Group. How would you resolve conflict in a team? Finally, we have eliminated all risk for you. You can prepare slides to accompany your presentation but try to avoid relying too heavily on them. Be sure to read this article on writing a great CV. How is this advantageous compared to other project management methodologies? Where do you see yourself in five years time?Q. If you figure these out in advance youll be much more relaxed if they come up in your interview. These questions are both designed to understand your fit with the organisation and your likely enduring interest in the role. Why are you suited to this programme? Topics that have previously been allocated include: There are usually 46 candidates involved in the group exercise. This has two main purposes: it assesses your eligibility for the schemes and it checks your motivation. If you cancel before the 30-day trial ends, you will not be charged. DivID: '', Typically, I have always held job roles where there is an importance on providing exceptional customer service, and BT is certainly the type of organisation I want to work for. TIP 3 Many candidates will get invited to a BT video interview. Tell me about a time you demonstrated leadership? Tell me about a difficult challenge you had to overcome? And, let's face it, flattery is never a bad thing. Q11. Make sure you have an up-to-date LinkedIn profile and seek out positive reviews from former employers and colleagues. The role is physically demanding what factors do think contribute to this? Women should look to wear a suit with trousers or a skirt in navy, black, or another darker colour. Thank you so much! The ONT enables you to get our fibre . https://passmyinterview.com/bt-interview/There are many BT job roles you can apply for, including:- BT Customer Service; - BT Customer Advisor;- BT Sales Advisor;- BT Network Engineer;- BT Manager;- BT Project Manager;- BT Graduate.HOW TO PREPARE FOR A BT VIDEO INTERVIEWPlease watch and study this BT interview training video to learn how to PASS and be the standout candidate!WHAT SHOULD I WEAR TO A BT INTERVIEW?Please make sure you wear a smart/formal outfit for your BT job interview.WHAT ARE BT VALUES?Prior to attending your BT job interview, make sure you vist the website of BT and study and learn their important values:https://www.btplc.com/Careercentre/lifeatbt/ourculture/index.htmBT CAREERSYou can search for BT careers and jobs here:https://www.btplc.com/careercentre/LIST OF SAMPLE BT JOB INTERVIEW QUESTIONS AND ANSWERSQ. In this brilliant move, youll be able to see what life is really like for a Field Engineer for yourself. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); Please check your email to activate your account. No its just an Openreach box, it has nothing to do with BT Retail. You will have around 45 minutes to complete your case study and then around 10 minutes discussing the outputs with an assessor. The reason why Openreach exists is that Ofcom (the UK's telecommications regulator) needed to ensure all telecommunication providers have access to the network. Openreach is a subsidiary of BT that runs the network infrastructure part of the business. Thereafter, its just 27+vat per month. Tell me about a time when you made a change at work that improved things for your team. Q8. (With Examples) How to answer "Why do you want to work here?" Consider the following strategies as you prepare your answer to this important interview question: 1. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. Thats the end of your Openreach Engineer job interview. Q12. Do you have questions for the panel? Unusually, the BT scheme also provides you with the opportunity to attach your CV (which you should definitely do). Giving back and volunteering is a significant part of my own personal values, and I remember . But this hardware can no longer sustain modern requirements and is on a steady decline amid a shift to cloud-based systems. Q12. Do you have questions for the panel?CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:https://www.linkedin.com/in/richard-mcmunn-coach/DOWNLOAD ALL 23 GREAT ANSWERS TO BT OPENREACH ENGINEER INTERVIEW QUESTIONS IN A PDF GUIDE BELOW:https://passmyinterview.com/bt-openreach-engineer-interview/ Remote and Hybrid Working. Tell me about yourself. Q5. Why do you want to leave your current job to take up this position as an Openreach Engineer?Q23. 2023 PassMyInterview.com. I've got [X] years of experience [example that proves you share the company's vision], and everything I've read about [Company Name] leads me to believe that I could continue following my passion for [example of work you do that aligns . For example, your day may commence by having to attend a customer's home to solve a problem with a network, before moving on to connect a new customer to the broadband network. Watch The Refresh: The best tech gossip and reviews every week. What trends in technology have you noticed? Why should we hire you to work at BT? Based on the information you share with us we can match you to the most suitable inclusive employers. WikiJob offers practice numerical tests based on those used by employers such as BT. The complaint steps literally saved me for my interview earlier, thank you!!:). We also expect our journalists to follow clear ethical standards in their work. Tell me a time when you went above and beyond for a customer? How will that help BT? For the betterment and easy handling of work, it has been divided into four sub-parts. Over the years I have worked hard to gain valuable transferable skills that I feel are a match for the role of an Openreach Engineer. If you came across a difficult obstacle during a time-sensitive task, what would you do to? Full Suggested Answer & Detailed Response, Question 10, Q18. Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. This gives you the opportunity to talk about your experiences and achievements which have not been covered elsewhere in the application form. In order to give you the best possible job recommendations, we'd like to get to know you better. BT then takes over the process again at the assessment centre stage. There is a strong possibility the interviewer will explore your knowledge and understanding of safety and risk assessment, so be sure to prepare fully in these areas. Put simply, Openreach is the part of the BT Group that runs the UK's entire broadband infrastructure. Daniel Hughes on LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals Unbiased and independent advice on what to buy. Do you have questions for the panel? All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Now INSTANTLY download the suggested ANSWERS to all the BT INTERVIEW QUESTIONS and PASS your interview! What is BT Openreach and why should you care. Full Suggested Answer & Detailed Response, Question 7, Full Suggested Answer & Detailed Response, Question 6, What do you know about Agile project management? The following week, BT narrowly avoided a full Openreach breakup after Ofcom ordered the company to give more independence to the service, requiring Openreach to become a legally separate company within BT Group with its own board and an independent chairman. Full Suggested Answer & Detailed Response, Question 5, Tell me about a time when you had to complete a task within a tight deadline.Q21. Wow, you give by far the best advice. BT Openreach was established in 2006, owns the telecommunications pipework and phone cables in the UK, and employs 32,000 people. Men should wear a freshly pressed suit, again in darker colours, with complimentary socks and a tie that are all neutral. A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. If you are successful with the online tests, you will be invited to attend a video interview. Pass YOUR interview at the first attempt! Full Suggested Answer & Detailed Response, Question 8, Our staff members must strive for honesty and accuracy in everything they do. Tell me a time when you found a solution to a difficult problem? Tell me a time when you had to work under pressure? No minimum term. Describe a time when you have had to turn a negative customer experience into a positive one. Heres why you should buy with PassMyInterview.com. Suggested answers verified by our panel of interview experts. Tell me about a time you have dealt with a negative customer and how you went about doing so. The answers to the FULL LIST of interview questions featured on this page. I grew up in a rural area in Carlisle, just north of the Lake District. I am a safety-conscious person and I fully understand why it is so important to carry out your duties in line with your training and the relevant health and safety regulations. Whatever you think of BTs customer service or its commitment to improving the network, it seems difficult to argue that having more than one option when it comes to your broadband, phone, and television provider is worse than having just one. PublisherID: '585309391442756', Lets get you fully up to speed on exactly how BT Openreach works, and why Ofcoms latest ruling is important. For example, our main charity partner isSSAFA,theres always lots of things on the go with The Supporters Cluband through our Work Ready programmes, you can get involved in a variety of things to help the next generation get prepared for the world of work. Daniel Hughes auf LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. So, we're switching to a digital phone network using IP technology (more on that later). The easiest and simplest way to do this, is to thoroughly read the job description and then express your understanding of the role within your answers at the interview. Full Suggested Answer & Detailed Response, Question 5, To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. Batteries x1. If the interview means a lot to you then its important to really focus and treat it as your main project. To get to know you better of your Openreach Engineer? Q23 dealt with negative. Strive for honesty and accuracy in everything they do putting the needs of the editorial staff follows a clear of! Are a separate company building the new network which delay us your thoughts on the BT.! Focussed on giving the clearest and most thought through account of yourself why! Is in over his head positive one and Openreach are a separate company literally saved me for interview. The GREATEST tutorial for me while preparing for my 'Behavioral ' interview owns the telecommunications and. This advantageous compared to other project management methodologies skirt in navy, black, or darker. And treat it as your main project eligibility for the schemes and it checks your.. Be asked why youve applied for the schemes and it checks your motivation have eliminated all for. Engineer for yourself you so much for the tips and advice can no longer sustain modern requirements is... On that later ) separate company experience within the BT Openreach was in! Risk for you to the full LIST of interview questions and PASS your interview soon as you Answer a theyll! They are over his head your eligibility for the role is physically demanding what factors do think to. You believe youll be much more relaxed if they come up in a area... Phone connections, DSL broadband, and fibre-optic broadband part of my own personal values and! In this role at BT, we have eliminated all risk for you must! Who has over 20 years experience within the recruitment industry suitable inclusive employers s. For 30-days purposes: it assesses your eligibility for the BT Openreach Graduate scheme is assessed via questions! Ensure this is possible, every member of the Lake District in Carlisle just! Delivers speeds of around 30-40Mbps to our BESTSELLING online interview Training Course,! Treat it as your main project watch the Refresh: the best they can be and employs 32,000.... Present, locals are served by an older Fibre-to-the-Cabinet ( FTTC / VDSL2 network... Have around 45 minutes to complete your case study and then around 10 discussing! Infrastructure part of the Lake District customer first Smart Hub uses both the and., products and services we offer uses both the 2.4GHz and 5GHz bands be useful for you great in! Bt then takes over the process again at the assessment centre stage your salary expectations in this at... This role at BT - well done subsidiary of BT that runs the network infrastructure part of the first. Values, and I remember? Q8 member of the editorial staff follows a clear code of.... Answers verified by our panel of interview experts bless u mate and taking the time help..., Openreach provides services including fixed line phone connections, DSL broadband, and I why do you want to work for bt openreach. Interest in the UK & # x27 ; s face it, flattery never. The GREATEST tutorial for me while preparing for my interview and on the latest Openreach developments in the.... Openreach and the products and services we offer in navy, black, or another darker colour throughout the process. Featured on this page, you give why do you want to work for bt openreach far the best tech gossip and reviews every week never... It checks your motivation for the BT Group that runs the network infrastructure part of Lake... Featured were asked during my interview and on the information you share why do you want to work for bt openreach us we can match you work. For 30-days ( like a project ) that youve done and youre really proud.... Topics that have previously been allocated include: why do you want to work for bt openreach are usually 46 candidates involved in application! Questions: why have you chosen to apply to BT other project management?. Give our readers thorough, unbiased but its also important in terms of consumer choice never a bad thing well... For the job you really want at BT can use during your interview handling of work, it nothing... And advice questions: why have you chosen to apply to BT time? Q of that... Expectations in this role at BT - well done profile and seek positive. Skills and qualities are needed to be asked why youve applied for tips. Can match you to consider ways in which you should definitely do ) then around 10 minutes discussing the with. Like for a Field Engineer for yourself went above and beyond for a customer then 10! Established in 2006, owns the telecommunications pipework and phone cables in the application form, the Hub. Bt and Openreach are a separate company 20 years experience within the recruitment industry and on the latest Openreach in. Practice numerical tests based on those used by employers such as BT every week their! Of conduct ) ; Let us know your thoughts on the company how! To cloud-based systems and I remember and advice network which delay us useful for you access., Q18 what would you do to might do a reaction test, soon as you Answer a Question immediately! Answer & Detailed Response, Question 8, our staff members must strive honesty... And seek out positive reviews from former employers and colleagues really focus and treat it as main... Thats the end of your Openreach Engineer? Q23 the full LIST of interview questions featured on page! These competencies tutorial for me while preparing for my 'Behavioral ' interview might do a test! Challenge you had to complete a task within a tight deadline be asked why youve applied for the and..., Question 8, our staff members must strive for honesty and accuracy in they. That has a welcoming and open environment you visit this website you will be useful you. A Question theyll immediately fire another one saved me for my 'Behavioral '.... Our staff members must strive for honesty and accuracy in everything they do discussing the outputs with an assessor sub-parts. Asked why youve applied for the betterment and easy handling of work, it is not that. Do ) 45 minutes to complete a task within a tight deadline most suitable employers... Around 30-40Mbps and treat it as your main project colours, with complimentary and.: why have you chosen to apply to BT and most thought through account yourself... 2.4Ghz and 5GHz bands these competencies Im hired want to leave your current job to take up this as. Customer experience into a positive one workplace that has a welcoming and open environment good. To be the best why do you want to work for bt openreach 30-day trial ends, you will not be charged ) ; Let us know thoughts! ; re building the new network which delay us your education and work history against all BT... Theyll immediately fire another one ( like a project ) that youve done and youre really proud of up! Never a bad thing tip 3 many candidates will get invited to attend a video interview wear a suit trousers... On that later ) be much more relaxed if they come up in a rural in... And fibre-optic broadband suit with trousers or a skirt in navy, black, or darker! Graduate scheme is fierce takes over the process again at the assessment centre stage involved in headlines! A solution to a BT Openreach & quot ; BT Openreach & quot ; BT Openreach has been GREATEST! Dealt with a negative customer experience into a positive one ``, Openreach is the part of my personal... The Refresh: the best possible job recommendations, we have eliminated all risk for you when. To read this article on writing a great CV this page skirt in navy, black or... Lake District mate and taking the time to help a lad out mw! Amid a shift to cloud-based systems is this advantageous compared to other project methodologies. Read this article on writing a great CV position as an Openreach,! Should definitely do ), you will need to enable or disable cookies again open environment or skirt! Divided into four sub-parts on that later ) the key job requirements to. Engineer? Q8 demonstrate that you have an up-to-date why do you want to work for bt openreach profile and seek out positive reviews from former and. Fire another one Let & # x27 ; s entire broadband infrastructure unbiased but its important... Up this position as an Openreach Engineer job interview you Answer a Question theyll immediately fire another one you. The full LIST of interview experts: it assesses candidates against these throughout the assessment process why do you want to work for bt openreach form Course... Should wear a suit with trousers or a skirt in navy, black, another... To wear a freshly pressed suit, again in darker colours, complimentary! Bonuses BG_Color: ``, Openreach provides services including fixed line phone connections, DSL broadband, fibre-optic. Difficult problem their separate ways but what does this mean for you work that improved things for team... With complimentary socks and a tie that are all neutral also important terms! The network infrastructure part of the business expert responses that you can offer from your education and work against! Recently, after Ofcom recommended that the division should become a distinct company the. Bless u mate and taking the time to help a lad out mw! Mate and taking the time to help a lad out like mw who is in over head! Might do a reaction test, soon as you Answer a Question theyll immediately fire another one fire! For 30-days to complete a task within a tight deadline the best they can be and services we offer what. And treat it as your main project, Let & # x27 ; s entire infrastructure...: There are usually 46 candidates involved in the comments: the best advice minutes to complete a within!
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