Many times as the first point of contact the Front Desk Agent helps create a positive first . Great Wolf reserves the right to investigate violations and/or alleged violations of these Terms and Conditions. If any provision of this Agreement is determined by a court of law to be illegal or unenforceable, such provision will be enforced to the maximum extent possible and the other provisions will remain effective and enforceable. Who can use mobile check-in and how does it work? Violation of Resort Rules may result in expulsion from Great Wolf Attractions and the Resort. Enrollment. Determinations regarding redemption of Voyagers Points are subject to Great Wolfs discretion. 1, ET SEQ., (FAA) SOLELY IN CHICAGO, ILLINOIS TO THE EXCLUSION OF ANY OTHER FORUM. When you redeem your Voyagers Points, your Voyagers Points with the earliest expiration dates are used first. When I booked online I was charged twice for the same reservation. 888-966-9653 Join Voyagers Club Sign In Find Reservation Water Park & Fun Suites Dining Groups Deals Day Pass Book Your Stay Plan Your Stay at Great Wolf Lodge - San Francisco / Manteca, CA Book Now FAQ Not sure what to bring? PLEASE STAY ALERT AND AWARE OF YOUR SURROUNDINGS AND ABIDE BY ALL RESORT AND GREAT WOLF ATTRACTION RULES AND REQUIREMENTS INCLUDING BUT NOT LIMITED TO THOSE POSTED WITHIN A WATERPARK. The general manager of Niagara Falls' Great Wolf Lodge is hoping to open the waterpark later this year. We may also use this information to send you information about discount offers and other special promotions at Great Wolf Lodge resorts. Will my room be ready when I arrive? At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Voyagers Points will be restored to a Member's membership account only in the event Great Wolf determines, in its sole and absolute discretion, that the purchase requested by that Member is unavailable, cannot be delivered or is defective, or cancelled, subject to cancellation terms. Voyagers Points Expiration. We require guest checking in to be at least 21 years of age and to present the credit card used at time of booking (in case of incidental charges) and a photo ID upon check-in. You must be at least 18 years of age (or the age of majority in your jurisdiction of residence) to participate in the GWL Program. Great Wolf Lodge Village of Williamsburg, VA Posted: February 23, 2023 Full-Time At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Lost Property: Great Wolf is not responsible for lost or stolen property. Due to unforseen circumstances I was forced to cancel on 6/20. Restrictions apply and items are subject to availability at participating Great Wolf locations. Guests. Children's' Privacy: Policies For Users Under Age 13. BY SUBMITTING WRITTEN MATERIALS, PHOTOGRAPHS AND/OR OTHER MATERIALS (COLLECTIVELY, "MATERIALS") TO THE SITE, YOU HEREBY IRREVOCABLY TRANSFER TO GREAT WOLF ALL RIGHT, TITLE AND INTEREST IN AND TO THE MATERIALS. By accepting this wristband and using the Resort premises, the Wristband Holder explicitly agrees not to file any claim or lawsuit against Great Wolf Group for personal injury, death, or loss of personal property. Permission to Film or Videotape: Entry into any Great Wolf Attraction constitutes consent for Great Wolf to use any film, video, or reproduction of image and/or voice of a Wristband holder for any purpose whatsoever without any payment to the Wristband holder. If any provision of these Terms is determined by a court of law to be illegal or unenforceable, such provision will be enforced to the maximum extent possible and the other provisions will remain effective and enforceable. We may change this Privacy Policy at any time and we encourage you to review it on a regular basis. 5. Wristband means the physical wristband provided as a license to participate in and/or access Great Wolf Attractions to which these Terms and Conditions apply. Our failure to insist upon strict performance of any of these Terms shall not be construed as a waiver of any provision or right. Wristband Transfers: A WRISTBAND THAT IS DISCOVERED TO HAVE BEEN OBTAINED THROUGH UNAUTHORIZED METHODS WILL BE REVOKED WITHOUT COMPENSATION. Our reservations were for 4 PM Check in, on July 18. This includes and is not limited to the use of food warming appliances, grills (e.g. Available Voyagers Points totals for a Member account will be displayed in the Members account online when you log in atwww.greatwolf.com. Cul es la poltica de cancelacin? Colorado Springs, CO. Posted: December 23, 2022. Great Wolf Resorts does not limit a child's participation in any online activity by requiring more identifiable information than is reasonably necessary to participate in the activity. As a condition to membership in the Program, you agree to comply with the terms of all offers, promotions and programs of Great Wolf and any advertiser, sponsor and partner at all times. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. Cancellation-COVID protocol Review of Great Wolf Lodge Colorado Springs Reviewed January 2, 2022 via mobile I made a reservation on July 18 for July 31-August 1. The 414-room resort will open its doors to the public on Aug. 24 with . This Privacy Policy may be changed at any time as described below and you will be bound by changes to this Privacy Policy. We do not retain this information or use it for any purpose other than to send and acknowledge receipt of the e-card. Today, July 16th, I tried five times to cancel my reservations. Tethered Wristband: Each Guest Room Wristband holder may purchase additional single-day Wristbands for individuals not residing at the Resort during the relevant Reservation period for a fee to be determined by Great Wolf from time to time. You agree that your liability for the bill is not waived and to be held personally liable in the event that the indicated person, company or associations fails to pay any part of these charges. In the event a child under the age of 13 submits a question to us on the site and identifies her or his age, we may use the childs email address for the sole purpose of responding to the child's question on a one time only basis. Members are responsible for any sales, use or other transactional taxes, or similar charges applicable to the redemption of any Voyagers Points. IN ANY CASE, THE COLLECTIVE LIABILITY OF GREAT WOLF AND/OR THE GREAT WOLF PARTIES UNDER ANY PROVISION OF THESE TERMS SHALL NOT EXCEED TWO HUNDRED AND FIFTY DOLLARS ($250). This Agreement will be governed by and construed in accordance with the laws of the state of Wisconsin, excluding that body of laws pertaining to conflict of laws. ANY DIRECT OR INDIRECT SALE, RESALE, AUCTION OR TRANSFER OF ANY WRISTBAND FOR OR WITHOUT CONSIDERATION IS STRICTLY PROHIBITED. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of any content of the Site is strictly prohibited. You hereby agree to release, indemnify, defend, and hold the Great Wolf Parties harmless from any liability, losses, claims, damages, and expenses (including reasonable attorneys fees) related to or arising out of your violation of these Terms. If we make any material changes in the way we collect, use, and/or share the personal information we have previously collected from you, we will notify you of the change by sending you an e-mail at the last e-mail address that you provided us. BY ACCEPTING THESE TERMS, YOU AGREE TO RESOLVE ANY DISPUTE WITH US ARISING OUT OF OR RELATED TO THESE TERMS THROUGH BINDING ARBITRATION OR SMALL CLAIMS DISPUTE PROCEDURES AND AGREE TO WAIVE YOUR RIGHTS TO PARTICIPATE IN A CLASS ACTION SUIT. read more Amenities and More Takes Reservations No Delivery No Takeout We also may release information at the request of law enforcement authorities or other government officials , when ordered to do so by a court, or when we believe it is necessary to assert, protect or enforce our legal or intellectual property rights and/or in connection with an investigation of any activity that is infringing, illegal, may expose us to liability, may harm the website or visitors to the website. A Wristband is a revocable license and may be revoked and/or confiscated by Great Wolf with no refund of purchase price or additional compensation provided for any violation of the Resort Rules. 4634 Santeetlah Rd Robbinsville, NC 28772 Get directions Edit business info You Might Also Consider Sponsored Gorgeous Stays 3 Most unique glamping experience in the Smokies! These Terms provide a general overview of the Program. All Terms and Conditions and benefits including, but not limited to, admission privileges, blackout dates, prices, Wristband type availability, parking locations, benefits and discounts are subject to restrictions, availability, and change or cancellation without notice at any time. Great Wolf reserves the right to change (add to, delete, or amend) these Terms or any aspect of the Program at any time, even though such changes may affect the value of points already accumulated, the value of the rewards and/or the time for redemption. Great Wolf reserves the right to cancel a Members Program registration and account if the Members account remains inactive for a period of two (2) years or more. Such Tethered Wristbands are (i) for use only by invited visitors to Guest Room Wristband holders and not for resale or offer to the general public; (ii) subject to availability; (iii) valid for a single day only; and (iv) limited to one (1) per Guest Room Wristband holder. Great Wolf reserves the sole discretion in determining whether a referral qualifies for Voyagers Points. BY USING THE GREAT LAKES SERVICES, LLC ("GREAT WOLF") WEBSITE, INCLUDING ANY RELATED PAGES AND WEBSITES OWNED BY GREAT WOLF THAT LINK OR OTHERWISE RELATE TO THEWWW.GREATWOLF.COMWEBSITE (THE "SITE"), YOU ARE AUTOMATICALLY AGREEING TO AND SHOW THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND CONDITIONS (THE "AGREEMENT"). Guest Room Wristband: One (1) Wristband is included in a Reservation for each guest registered with the Resort at the time of check-in, and residing in the Resort during the Reservation period, up to the maximum number of occupants for the room-type reserved. TRAVERSE CITY, MI - Great Wolf Lodge in Traverse City is set to reopen after a months-long closure due to COVID-19. Be sure to enjoy a meal at any of the 5 onsite restaurants. Each Great Wolf Lodge property stands ready to cater to guests with specific accessibility requirements, so we have made our hotels accessible for guests with special requirements. How can I opt-out of receiving future communications? Links to non-Great Wolf sites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such sites. Notices; Electronic Communications. Great Wolf Resorts collects personal information through this website when you make an online reservation at one of our properties in the U.S., purchase a gift certificate, opt into the E-Pack, use the Ask-a-Mom forum, post a video, submit a comment in connection with any interactive forum offered on the website or send us an inquiry for information. The heart and soul of Great Wolf Lodge Grapevine is its 80,000-square-foot indoor water park. You may opt-out of the Program at any time, for any reason by cancelling your Program account. $21 Hourly Full-Time Summary: At Great Wolf the Sales Associate uncovers, converts and services high volume group and event business in accordance with goals established by Lodge leadership, contributing to the overall success of the Lodge. However, some attractions require specific physical engagement by the participant for safety reasons. You agree not to harass, abuse, stalk, intimidate, threaten or engage in any conduct that harms, harasses, or offends any employees, contractors or agents of Great Wolf, its affiliates, operators, or partners engaged in the provision of services, including the delivery of any services, or any other guests, Members or third parties. Eligibility. Please check the Great Wolf website atwww.greatwolf.com/terms(Website) periodically for changes. Great Wolf Lodge resorts in the United States and Canada are closed amid the novel coronavirus pandemic. Great Wolf may periodically request additional information to help us get to know you better. Puedo traer comida al parque acutico? This data is used for promotional and marketing purposes only and the data we gather, along with the reports we generate do not recognize any personal information specific to you, or your individual computer. 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